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Related Notes1

  • 5209 Recording prompts over the phone to learn about a quicker way to record your prompts over the phone

Contents

  • 0051 Welcome to dmClub
    • 0052 What is dmClub?
      • 0119 Tangerine Telecom
    • 0053 How do I log in and what is my dmID identity?
    • 0054 Your Clubhouse: getting started
    • 0055 How do I manage my contact, company, address, login and PIN details?
    • 0056 How do I update my Clubhouse contact details?
    • 0057 Powered by GenX
    • 0058 What do I do if I want to make a complaint?
    • 0059 Reporting Unacceptable or Fraudulent Use
    • 0060 General Customer Terms and Conditions
    • 0065 dmClub Support: Our Promise
    • 0066 Getting the Best from Support
    • 0068 Advanced Fee Fraud
    • 1194 Automatic Service Upgrades
      • 1187 GenX to GenU migration
        • 1189 GenU migration FAQs
        • 1190 dmConnect to dmConnect12 upgrade
        • 1191 dmVoice to dmVoice12 upgrade
        • 1192 dmSwitchboard to dmSwitchboard12 upgrade
      • 1195 Upgrade Relocation Apr15A
      • 1196 Emergency Relocation
    • 0999 Bad dmClub numbers
    • 7000 Latest News and Updates
      • 7001 System Status and Notices
      • 7031 dmNews October 13
        • 1116 dmDeals
      • 7032 dmNews July 12
      • 7033 dmNews May 12
      • 7034 dmNews April 12
      • 7035 dmNews March 12
      • 7036 dmNews February 12
      • 7037 dmNews January 12
      • 7038 dmNews December 11
      • 7039 dmNews November 11
      • 7040 dmNews October 11
      • 7041 dmNews September 11
      • 7042 dmNews August 11
      • 7043 dmNews July 11
      • 7044 dmNews June 11
      • 7045 dmNews May 11
      • 7046 dmNews April 11
      • 7047 dmNews March 11
      • 7048 dmNews February 11
      • 7049 dmNews January 11
      • 7050 dmNews December 10
      • 7051 dmNews November 10
      • 7052 dmNews October 2010
      • 7053 dmNews September 10
      • 7054 dmNews August 10
      • 7055 dmNews July 10
      • 7056 dmNews May 10
      • 7057 dmNews April 2010
      • 7058 dmNews March 2010
      • 7059 dmNews February 10
    • 0025 Privacy Policy
  • 0100 Accounts: Credit, Orders and Payments & FAQ
    • 0016 Payment Guide
      • 1234 AutoPay concepts & advice
      • 1228 AutoPay Calendar
      • 0111 Manual Credit and Debit Card Payments
      • 0117 PayPal Payments
      • 0112 UK Bank Payments
      • 0113 Bank Payments from outside the UK
      • 0114 Payment by cheque
      • 0116 Card Auto Top-Up (Deprecated)
      • 0108 AutoPay (deprecated)
    • 1231 Understanding orders and payments
    • 0103 Buying a Service For long term or Life
    • 0105 Problem Money Allocation
    • 0115 Claiming a payout from dmClub
    • 1232 Disconnection and Reconnecting numbers
    • 0109 Placeholder
  • 0012 Products
    • 3100 Number Ranges, changes and problems
      • 3101 Non Geographic (08) Number Service Charges
        • 1200 NGN Access Charges
      • 3120 UK Local number guide
      • 3131 UK 0844 numbers guide
      • 3133 UK 0870 number guide
      • 3134 UK 0871 number guide
      • 3110 Parallel migration process
      • 1159 08 Replacement Offer - July 2015
        • 1198 08 Changes July 2015: Background
      • 1208 Legacy GenX "T0" tariffs
      • 1238 Digital Mail Number Allocations from Ofcom
      • 1242 Number Porting
      • 1178 070 number range termination
    • 0010 dmConnect12
      • 1064 dmConnect12: History and Roadmap
        • 1073 dmConnect12: Release1 (Oct13a)
        • 1161 dmConnect12 Release2 (Jun14a)
        • 1172 dmConnect12 Release3 (Sep14a)
      • 1059 dmConnect12 : Instructions
        • 1060 dmConnect12: Setting up divert - Basic Mode
        • 1061 dmConnect12: Setting up divert - Medium Mode
        • 1062 dmConnect12: Setting up divert - Advanced Mode
        • 1075 dmConnect12: Using VoIP Trunk divert mode
        • 1074 dmConnect12: Using with a dmSwitchboard12
        • 1096 dmConnect12: How it works, a technical introduction
        • 1084 Setting up Zoiper Mobile with dmConnect12
        • 1094 dmConnect12: Making outbound calls from a PSTN phone
        • 1095 dmConnect12 : Call Costs & Records
        • 1097 Using dmAnswers with dmConnect12
        • 1098 Upgrading from dmConnect12 to dmSwitchboard12
        • 1100 dmConnect12: Setting up Voicemail
        • 1091 Setting up dmWebPhone with dmConnect12
        • 1235 Setting outgoing message (OGM) for dmConnect12 from browser
        • 1241 HowTo - Setup dmConnect12 with 2 OGMs
        • 1245 HowTo - Setup dmConnect12 with Customised TTS OGM
        • 1258 HowTo - Add overflow Personal Extension to dmConnect12
      • 1063 dmConnect12: General Fault Finding
      • 1056 dmConnect12: User Case Studies
      • 1053 dmConnect12: Features
        • 1112 dmAnswers14
          • 1113 dmAnswers14: Using dmAnswers14 with dmConnect12
      • 1055 dmConnect12: Purchasing guide
      • 2071 dmConnect12: Upgrades and Add-ons
      • 1057 dmConnect12: Pricing
      • 1054 dmConnect12: FAQ Frequently Asked Questions
      • 1067 dmConnect12: Embedded Notes
        • 1068 dmConnect12: OPH ControlX:Home
        • 1018 dmConnect12/PSB: OPH ControlX:Home
        • 1019 dmConnect12/PSB: OPH ControlX:CallHandling
        • 1069 dmConnect12: OPH ControlX:Divert
        • 1070 dmConnect12: OPH ControlX:Call Records
        • 1071 dmConnect12: OPH ControlX:Tariff
        • 1052 dmConnect12: OPH ControlX:DMC12Tariff
    • 0019 GenU General Help
      • 1203 Fault-finding VoIP handsets & Clients
      • 0107 Unclassified OnPageHelp
        • 1233 AutoPay OPH
      • 1237 Setting up voicemail OGM for dmConnect12 and dmSwitchboard12
      • 1244 Call Records Availability
      • 1249 GenU General: Feature List
        • 1250 GenU General: Web Prompt Studio Feature
      • 1251 GenU General: Web Prompt Studio - Getting started instructions
        • 1252 GenU General: WebPrompt Studio - Advanced Instructions
    • 5017 dmSwitchboard12
      • 5021 dmSwitchboard12: Getting started
        • 5022 dmSwitchboard12: Plan creation and editing
        • 5023 dmSwitchboard12: Setup Videos
      • 0400 dmSwitchboard12 Features
        • 5024 dmSwitchboard12 Extensions: Overview
        • 5025 dmSwitchboard12 Extensions: Reception
          • 5212 Reception Extensions - Advanced Options
        • 5026 dmSwitchboard12 Extensions: Team
          • 5213 Team Extensions - Advanced Options
        • 5027 dmSwitchboard12 Extensions: Personal
          • 5214 Personal Extensions - Advanced Options
          • 5041 Divert dmSwitchboard12 to PSTN
        • 5028 dmSwitchboard12 Extensions: Utility
        • 5066 dmSwitchboard12 Voicemail
          • 1108 PS12 voicemail OGMs
        • 5070 dmSwitchboard12 Call Records
        • 5071 PSTN Extension Calls
        • 5072 Transferring Calls with Mid Call Menu
        • 5200 dmSwitchboard12 Voiceover
          • 5203 dmSwitchboard12 Voiceover Instructions
          • 5209 Recording prompts over the phone
          • 5230 Move from CloudSafe to SwissDisk Instructions
        • 5210 SB12 Click2Call
        • 1005 dmSwitchboard12 Opening Hours Feature
        • 1004 dmSwitchboard12 CallerID and Enhanced Caller Info
        • 1139 dmSwitchboard12: Advanced SIP Diagnostics
        • 1247 Web Prompt Studio
      • 5043 The dmSwitchboard12 WebPhone
        • 5067 Getting Started with the WebPhone
        • 5044 How To Access the WebPhone
        • 5047 Adding WebPhone Users
        • 5048 Testing the WebPhone
        • 5056 Making and Receiving Calls and In-call Features
        • 5211 WebPhone Screen Popping
      • 5000 Using dmSwitchboard12 with SIP and Softphones
        • 5049 dmSwitchboard12: Start using dmSwitchboard12 with a SIP Phone
        • 5035 Retrieve your SIP credentials from dmSwitchboard12
        • 5050 dmSwitchboard12 guides: LAN checklist for VoIP
        • 5046 VoIP Testing and Test Resources
        • 5045 SIP Phones Synonyms
        • 5033 Bria for Android: Setup and Testing
        • 5034 Bria for iPhone and iPad: Setup and Testing
        • 5042 CounterPath's X-Lite 4: Setup and Testing
        • 5005 Gigaset N300A IP: Setup
        • 5008 Grandstream GXP2000: Setup
        • 5007 Linksys Sipura IP SPA922: Setup
        • 5006 SIPPolycom SoundPoint IP 331: Setup
        • 1080 Using dmConnect12/dmSwitchboard12 with FreePbx
        • 1255 Setting up Zoiper Desktop Application
      • 5106 dmSwitchboard12 Call Costs
      • 5020 dmSwitchboard12 Case Studies
      • 1013 SB12 Contracts
      • 1011 SB12: FAQ Frequently Asked Questions
      • 1173 dmSwitchboard12: Upgrades and add-ons
      • 1007 dmSwitchboard12: History & Roadmap
        • 5055 dmSwitchboard12 Release2 (May13a)
          • 1010 dmSwitchboard12: Migration from V1 to V2 Instructions
        • 1162 dmSwitchboard12 Release3 (Jun14a)
        • 1171 dmSwitchboard12 Release4 (Sep14a)
      • 1175 dmSwitchboard12 General Fault-finding
    • 0017 dmAnswers14
      • 1136 dmAnswers14: Getting started instructions
        • 1122 dmAnswers14: Setting up dmAnswers14 Message Desk on dmConnect12
        • 1124 dmAnswers14: Setting up dmAnswers14 FrontDesk on dmConnect12
        • 1129 dmAnswers14: Installing dmConsole on Android
        • 1123 dmAnswers14: Installing dmConsole on iPhone/iPad
        • 1163 dmAnswers14: Initial Setup ProTime Customer Guide
      • 1120 dmAnswers14: Features
        • 1140 dmAnswers14: MessageDesk
        • 1166 dmAnswers14: FrontDesk
        • 0104 dmAnswers14: dmConsole
        • 1167 dmAnswers14: Agent Handling Mode
        • 1149 dmAnswers14: Transfer Modes
        • 1134 dmAnswers14: Notifications
        • 1168 dmAnswers14: Call Records
      • 1121 dmAnswers14: Pricing
      • 1132 dmAnswers14: Purchasing guide
      • 1138 dmAnswers14: Money-saving tips
      • 1125 dmAnswers14: FAQs
      • 1130 dmAnswers14: Additional terms and conditions
      • 1131 dmAnswers14: Advanced topics
        • 1126 dmAnswers14: Basic agent training
        • 1133 dmAnswers14: History and roadmap
          • 1170 dmAnswers14 Version 1.6 Commercial Gold Release Notice An14v1-6cg
          • 1174 dmAnswers14 Version 1.6 Commercial Gold Release Notice An14v1-6cg
          • 1188 dmAnswers14: version 2 Commercial Gold Release Notice An14v2cg
      • 1169 dmAnswers14: General Fault-finding
        • 1248 Clubhouse Lockout
      • 0018 dmAnswers14: Paks for fixed costs
        • 1181 dmAnswers14: Pak Pricing
        • 1182 dmAnswers14: Pak FAQ
        • 1183 dmAnswers14: Pak Records
    • 0023 dmConnects App
    • 0024 dmConnects API -RFC
    • 5100 dmCalls12
      • 5101 dmCalls12 Features
      • 5102 dmCalls12 Tariffs
      • 5221 dmCalls12 Indirect Access
      • 5103 dmCalls12 Faultfinding 5103
      • 5220 dmCalls12 Reporting Problem Destinations
      • 5104 dmCalls12 Supplementary Terms and Conditions
      • 0120 dmDialler
    • 3310 dmVoice and dmFax
      • 3311 Getting started with dmVoice
      • 3312 Getting started with dmFax
      • 3313 Set up your voicemail message for dmVoice
      • 3314 Access your voicemail
      • 3315 View a list of calls or messages you've received
      • 3316 dmFax fax to email settings
      • 3317 Sample voice messages
      • 3318 Sample fax messages
      • 3320 Control dmVoice or dmFax online
      • 3321 Control dmVoice or dmFax over the phone
      • 3323 Change my dmVoice or dmFax email or PIN
      • 3324 Change dmVoice divert settings
      • 3325 dmVoice voicemail and notification settings
      • 3326 Change dmFax divert settings
    • 5081 ProTime
      • 5095 ProTime topics
      • 5082 Setup ProTime for dmSwitchboard12
      • 5083 Full Service ProTime dmSwitchboard12
      • 5084 50/50 ISU ProTime for the dmSwitchboard12
      • 5085 DIY dmSwitchboard12
      • 5090 dmSwitchboard12: Initial Setup Planning Sheet Guide
      • 5096 ProTime Supplementary Terms and Conditions
      • 1223 ProTime: Designing your Business Call Flow
      • 0110 ClubTime - Free Pro Support, solutions
      • 1257 ProVoiceover for Cn12, Sb12
    • 0011 dmConnect Classic
      • 3511 dmConnect: Diverting to VoIP
      • 1106 dmConnect: Buyers Guide
      • 1107 dmConnect: Upgrade options
    • 3410 dmSwitchboard Classic
      • 3420 Getting started part 1 - script wizard
      • 3421 Getting started part 2 - sounds wizard
      • 3422 Media players on the PC
      • 3424 Controlling your dmSwitchboard over the phone
      • 3426 dmSwitchboard: create an information line
      • 3427 dmSwitchboard: create your own recorded voice prompts
      • 3430 Development numbers
      • 3460 dmSwitchboard MidCallServices
      • 3440 dmSwitchboard FAQs
      • 3412 Minimum usage on 070 dmSwitchboard
      • 4130 dmAnswers and dmSwitchboard
      • 4140 How much does it cost?
    • 2110 dmCalls Classic
      • 2112 Getting started
      • 2120 Access
      • 2121 Dialling options: how to make a call
      • 2122 Command and Help modes
      • 2130 Security
      • 2131 Address book
      • 2132 Online itemised calls
      • 2133 Voice training
      • 2150 dmCalls: Frequently Asked Questions
      • 2111 Your prepay account is not ready
    • 0118 Future Features
  • 0042 Express Support
    • 1210 Account balance problems
    • 1218 General problems with account funding
    • 1224 I want my number reconnected
    • 1225 My account balance is shrinking too quickly
    • 1211 My telephone number isn't working
    • 1212 My fax number isn't working
    • 1213 I can't login to my clubhouse
    • 1215 I'm trying to buy a new number but your website won't let me
    • 1219 I have a general call-handling problem
    • 1214 My number's control panel isn't working
    • 1220 I’m having a problem with one of your websites
    • 1299 I've got a problem not covered here
    • 1217 Faxes are garbled
    • 1221 General message notification problems
  • 1222 Customer VOIP tips
  • 1229 Keeping your number
  • 0998 0161 Nuisance calls
  • 1157 OPH PSB Call Records
  • 1301 club.dm end of life
  • 9997 03 Numbers Sales Test Page
  • 9996 Demo of FedSessKey pass through
  • 0013 Support
  • 1256 dmClub Number API
  • 1180 dmAnswers migration
CONTENTS

Show full Support Notebook

#5203

dmSwitchboard12 Voiceover Instructions


Show All Steps

dmSwitchboard12 Voiceover Instructions (30 mins)

Record and use your own Human Voice Prompts on your dmSwitchboard12 extensions. This is a more in-depth alternative to using the telephone prompt recording studio and allows you greater control over the storage of your prompts.

You can create your own Human Prompts, or use a professional voiceover artist to create them for you. dmClub provide a professional voiceover service which you are welcome to take advantage of. See #5030 dmSwitchboard12 ProVoiceover

When you activate a plan on dmSwitchboard12, the Activator generates and loads the VoiceOver Prompts that callers hear. The system automatically generates prompts using a voice synthesiser, which is very convenient. However, Human Prompts sound much better.

Human Prompts are stored on a Customer Filestore, which we'll help you to obtain. At the moment we support WebDav filestores, which are secure and can be accessed over the internet.

Using the Plan Editor you can create a set of placeholder files for each prompt in your plan. Open these in your sound recording software, record your own prompts, save them to your filestore, then tell your switchboard to import them.

Objectives

Use this guide to:

  • Record and use your own Human Voice Prompts for dmSwitchboard12 extensions.

If you follow this guide you will:

  • Set up a WebDav filestore, where your recordings will be stored
  • Add your WebDav credentials to your switchboard's plan
  • Export placeholder prompts and a prompts list to your filestore
  • Record your own prompts, and save them to your filestore
  • Import your prompts into your switchboard, so people hear them when they call

Versions and compatibility

These instructions are compatible with:

  • dmSwitchboard12 (tested 2014-10-28)
  • SwissDisk WebDav (tested 2014-10-28)
  • Audacity for Windows / Mac (v2.0.2)

Pre-requisites

  • A dmSwitchboard12 account
  • A computer capable of accessing a WebDav Account over the internet
  • Sound recording software. We recommend Audacity from http://audacity.sourceforge.net/
  • A microphone
  • A room with good acoustics for recording in

Setup data

dmSwitchboard12 Plan parameter
name

SwissDisk
parameter name
UsageExampleRule &
Origin
ServerURL WebDav URL Internet address of your WebDav filestore http://disk.swissdisk.com/dmclub

Comes from SwissDisk - is always https://disk.swissdisk.com/your-username

Just remember to replace "your-username" with your actual SwissDisk username!

Username Username User  identification dmclub Comes from SwissDisk - you set this up on registration
Password Password Password for your WebDav filestore 1password123 Comes from SwissDisk - you set this up on registration
Prompts Directory N / A The directory where the prompts will go prompts You decide on a directory name (we recommend something simple like "prompts")

Step 1: Sign up for a free SwissDisk account

step2

  • Go to http://www.swissdisk.com/signup
  • Click on "signup now" next to the "Free sync bundle" package (1)
  • Ensure that the service pulldown field is set to the "Free" option and the "Multi-user" field should be set to "disabled"
  • Fill in the rest of the fields on the signup page and click "continue" at the bottom
  • Follow the email verification process
  • Once your email has been verified, you will receive a further email within approximately 30 minutes to confirm that your storage area is ready. This email will also include your <Server URL>.
    step3
  • Log into your account on swissDisk.com using the login credentials you created in step 2
  • Click the plus button (1) to add a new directory and name it "prompts"

Step 2: Export the prompts manifest from your SB12 plan

Company tab of Plan Editor

In your switchboard12 service controls, load the plan you want to add human prompts to in the Plan Editor, and access the company tab's advanced options.

a) Click on the Company tab (1)

b) Click Advanced options (2)

 

step2.2

Under Remote Resources enter your filestore's URL, username and password, and the name of the prompts directory that you created. Then export the prompts manifest. This will upload a set of placeholder files to your filestore.

a) In the Server Url field (1) enter <ServerURL>

b) In the Username field (2) enter <UserName>

c) In the Password field (3) enter <Password>

d) In the Prompts Directory field (4) enter <Prompts Directory>

e) Click Export Prompts Manifest (5)

f) After a few seconds a feedback popup will appear on screen

g) Dismiss it by clicking OK.

Export prompts manifest response

Step 3: Open the Prompts directory in your SwissDisk account

step3.1

a) Log into your SwissDisk account by going to http://www.swissdisk.com

b) Go into the <Prompts Directory>

c) You should see a new template directory (1)

step3.2

d) Inside it you will find a prompts manifest (2) and placeholder files (3) for your extensions' prompts

Step 4: Print your prompts manifest

Excerpt from typical scripts manifest

The content of your prompts manifest will depend on how you've set up your switchboard. A typical excerpt is shown above.

a) Open the file named _scripts_manifest.html in your web browser

b) Print it out

Step 5: Create a directory for human prompts

step4

a) Log into your SwissDisk account by going to http://www.swissdisk.com

b) Go into <Prompts Directory>

c) Click the plus button (1) to create a directory inside your <Prompts Directory> Name the directory human (2)
    (it will contain the templates and human directories side-by-side after this)

d) Press submit (3)

Step 6: Set up your sound recording software

Audavity quality settings

Open Audacity, and set it up to record at a sample rate of 8000 Hz.

Go to Edit > Preferences, then:

a) Select Quality (1)

b) Set the Default Sample Rate to 8000 Hz (2)

c) Click OK (3)

Step 7: Record a prompt

Audacity recording interface

You need a functioning microphone that can be plugged into your PC to complete this step.

a) Save each placeholder prompt to a convenient place on your local machine (e.g. your desktop)

To record a prompt open one of the placeholder files in Audacity, hit record, and speak into the microphone.

a) Make sure that Audacity is receiving sound input by clicking on the level indicator (1) and speaking into your mic. You should see blue bars bounce up-and-down as you speak, indicating the sound input level

b) Press the record button (2)

c) Record the prompt

d) Press stop when you have finished (3)

Step 8: Save the prompt

Audacity Export window

dmSwitchboard12 can play A-Law Wav format sound files, so save your prompt in this format.

In Audacity, choose File > Export Audio, then:

a) Set Save as type (1) to 'Other uncompressed files...'

b) Click Options (2)

c) In the 'Specify Uncompressed Options' dialog set Header (3) to WAV (Microsoft)

d) Set the Encoding (4) to 'A-Law'

e) Click OK (5)

f) Click Save (6) and save the file to your local machine (e.g. your desktop) - it is safe to overwrite the placeholder file you  previously saved in step 7a. You MUST NOT change the file name, as the system later uses the filename to know where to put the prompt.

Step 9: Repeat steps 6-8 for each prompt you want to replace

For each prompt that you want to replace: load it's template, record it, then save it to your local machine with the same filename as the placeholder.

You don't have to replace all of the prompts, but bear in mind that it might sound odd for callers to hear a mixture of human and "robot" voices.

Step 10: Upload your prompts to your SwissDisk account

 step4

  • Click into the human directory
  • Click browse (1) and locate the first prompt file you wish to upload. Double click to select
  • Observe that the prompt name you have just selected is displayed on the page (2)
  • Press the upload button (3)
  • If you are asked for further authentication at this stage, please just enter your SwissDisk username and password again and press OK.

step4.2

  • Once you have confirmation that the prompt has uploaded (1), repeat for the remaining prompts you wish to upload (2)

Step 11: Have the Plan Editor check your prompts

Check human prompts

Back in the Company tab's advanced options, check that system can see your new prompts. This step creates a report listing the sound files found on your filestore.

a) Click check human prompts (1)

b) After a few seconds the check should be complete, and a feedback popup will appear onscreen.

c) Check in the popup that the system has found all your uploaded prompts

SB12 Human Soundfiles Check Running on cr19 @ 2012-10-08 08:44:54 GMT
====================================================================
    SB12 : 004-0165
    Plan : 20121008-084445-00001
====================================================================
Prompt Name,OK
====================================================================
accept1.wav,N
301_whisper.wav,N
301_dangreeting.wav,N
201_whisper.wav,Y
202_whisper.wav,N
101_introannounce.wav,Y
101_repeatannounce.wav,N
====================================================================
Found 2 sound files (of a possible 7) in /human directory which will be used when you activate the plan
See Prompts/human/_check-report_2012-10-08_08-44-54.html on your WebDAV server for more details
====================================================================
Finished @ 2012-10-08 08:44:54

 

Compare the list of recordings you've saved in the human directory to the list our system has found, to confirm that it has found them all. 

Note: copies of this report can also be found in your SwissDisk human directory, in both html and text formats.

Step 12: Activate your prompts

step12

You now have to tell your switchboard to use the prompts it has found.

a) Check the Prompts checkbox (1)

b) Click OK (2)

Step 13: Save the plan

Saving the plan

Click Save (1)

This will save the plan and take you back to the Plan Manager.

Step 14: Activate the plan

Activating the plan

In the Plan Manager activate the plan that you've just edited. As you have just saved it it will be the one at the top.

a) Click the orange star (1)

b) Wait for the plan to activate. This can take up to 30 seconds

Step 15: Check the activation report in your SwissDisk account

Sample activation report

Check the activation report, which our system places in the human directory of your SwissDisk account. This details the prompts that our system has imported, and will look a bit like this (text version shown).

The activation report will be called something like _activate-report_YYYY-MM-DD_hh-mm-ss.txt, with YYYY-MM-DD_hh-mm-ss replaced with the activation date and time.

Text and HTML versions are created. You can open the text version in a text editor, or the HTML version in your web browser.

Step 16: Call your extensions

Call your extensions to hear your own prompts, instead of the synthesised ones.

#5209 Recording prompts over the phone to learn about a quicker way to record your prompts over the phone

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