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Upgrade to dmConnect12

dmConnect customers with UK geographic numbers (01,02) can take advantage of a free upgrade to our new dmConnect12 service.

Why you might upgrade to dmConnect12

When you are busy or out of the office, you would like your calls to be answered by a human receptionist, making you sound more professional and increasing the likeliness of the caller leaving a message

Business Objectives	Technical features	Actions
You already have dmConnect (Classic) on a GEO number (starting 01, 02) You would like to make outbound calls with your dmConnect number being presented to the caller so that they: know who is calling, are more likely to take the call	dmConnect12 CallerID management (CLI)	CLI is on by default, just make the call, and we will present your CLI properly.
You would like to save money making your calls, even if you are abroad in a mobile roaming area, by making calls over the internet	VOIP either through our zero setup browser based "WebPhone", or from your SmartPhone with the Zoiper app.	Check the boxes for the feature when setting up. The WebPhone is a single click from your ClubHouse, the Zoiper App is a download on your smart phone, and point its camera at the QR code in your clubhouse & it will setup and connect automatically. There are notes on both
When you are busy or out of the office, you would like your calls to be answered by a human receptionist, making you sound more professional and increasing the likeliness of the caller leaving a message	dmAnswers14 is integrated into dmConnect12 on a pay-as-you-go basis. You only pay for the calls that we answer for you.	When you contact support to upgrade to dmConnect12, mention that you are interested in dmAnswers14.

Business Objectives

Technical features

Actions

You already have dmConnect (Classic) on a GEO number (starting 01, 02)

You would like to make outbound calls with your dmConnect number being presented to the caller so that they: know who is calling, are more likely to take the call

dmConnect12 CallerID management (CLI)

CLI is on by default, just make the call, and we will present your CLI properly.

You would like to save money making your calls, even if you are abroad in a mobile roaming area, by making calls over the internet

VOIP either through our zero setup browser based "WebPhone", or from your SmartPhone with the Zoiper app.

Check the boxes for the feature when setting up. The WebPhone is a single click from your ClubHouse, the Zoiper App is a download on your smart phone, and point its camera at the QR code in your clubhouse & it will setup and connect automatically. There are notes on both

When you are busy or out of the office, you would like your calls to be answered by a human receptionist, making you sound more professional and increasing the likeliness of the caller leaving a message

dmAnswers14 is integrated into dmConnect12 on a pay-as-you-go basis. You only pay for the calls that we answer for you.

When you contact support to upgrade to dmConnect12, mention that you are interested in dmAnswers14.

How do I upgrade?

Please contact support on 020-7060-2000 or email support@dmclub.net. We can upgrade your service within 4 working hours with no down-time.

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dmConnect: Upgrade options

Upgrade to dmConnect12

Why you might upgrade to dmConnect12

How do I upgrade?